Value-Added Security Support Services
Overview
At EBS Security Group, we believe exceptional service goes beyond the basics. Our value-added offerings are designed to improve performance, increase visibility, and give you more control—at no additional cost.
These services are layered onto our core guarding and electronic solutions to maximise protection, communication, and accountability across every site.
Included Value-Added Services
- Electric Fence Testing (Weekly)
Regular fence integrity checks and fault logging with client reports, ensuring your perimeter remains uncompromised. - Detailed Incident Investigations
Our team investigates any breach or abnormality with full reporting, photos, root-cause analysis, and recommendations. - Daily Skills Development & SOP Refreshers
On-site toolbox talks and drills (fire, evacuation, access control), improving responsiveness and guard readiness. - WhatsApp Reporting & Real-Time Alerts
Site managers send daily updates, photos and incident alerts directly to client stakeholders for total transparency. - Monthly SLA Reviews
Service Level Agreements are reviewed with your management team every 30 days, ensuring service remains aligned to your expectations. - Relief Guarding
We over-post guards as needed. - On-Site Supervisor Checks & Director Involvement
Site visits by senior supervisors and access to directors for escalations or strategic support.
The EBS Advantage
We don’t charge extra for going the extra mile. These services form part of our commitment to proactive, accountable and client-focused delivery.
Want more value from your security provider?
Contact us today for a proposal tailored to your site.
